Property managers in Scotland a market study [electronic resource]
Language: English Publication details: [S.l.] OFT 2009Subject(s): LOC classification:- 331.2 $2 18
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Book | Virtual Online | ONLINE PUBLICATION (Browse shelf(Opens below)) | 1 | Available | 146762-2001 |
Executive summary -- Introduction -- Overview of the property management sector in Scotland -- Competition -- Consumer information and satisfaction -- Land maintenance -- Recommendations -- Annexes: list of consultees and contributors; consumer survey; survey of property managers; market definition; choice and competition; regulatory and legislative review; international comparisons; Scottish House Conditions Survey; local authority use of planning agreements; local authority use of planning conditions; glossary
Sets out the results of a market study carried out by the Office of Fair Trading into property management in Scotland. Examines whether consumers are able to switch their supplier, the information made available to property owners, and whether or not owners are able to satisfactorily resolve complaints or disputes. Makes recommendations for changes to help address the problems identified.