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Identifying the priorities of tenants of social landlords [electronic resource]

By: Contributor(s): Language: English Publication details: Edinburgh Scottish Government Social Research 2009ISBN:
  • 9780755976065
Subject(s): LOC classification:
  • 306.1 $2 18
Online resources:
Partial contents:
Key findings summary -- Introducton and context -- Overall priorities of tenants -- Making judgements on service quality -- Communication and tenant participation -- Awareness and perceptions of the Scottish Housing Regulator -- Conclusions and implications -- Annexes
Summary: Presents the results of research into the priorities of social housing tenants, to inform proposals for a Scottish Social Housing Charter and modernisation of the Scottish Housing Regulator. Found that tenants thought the provision of good quality accommodation was the highest priority, followed by a good day-to-day repairs service and dealing with anti-social behaviour.
Holdings
Item type Current library Call number Copy number Status Barcode
Book Virtual Online ONLINE PUBLICATION (Browse shelf(Opens below)) 1 Available 148113-2001

Key findings summary -- Introducton and context -- Overall priorities of tenants -- Making judgements on service quality -- Communication and tenant participation -- Awareness and perceptions of the Scottish Housing Regulator -- Conclusions and implications -- Annexes

Presents the results of research into the priorities of social housing tenants, to inform proposals for a Scottish Social Housing Charter and modernisation of the Scottish Housing Regulator. Found that tenants thought the provision of good quality accommodation was the highest priority, followed by a good day-to-day repairs service and dealing with anti-social behaviour.