Reports on new research on how technology led change is affecting business processes and real estate requirements in the City. Technology must be considered alongside forces for dispersal and agglomeration, all of which are creating a potent mix of factors affecting City businesses. "The impact of ebusiness on the City of London office market: 2003 survey" indicates that larger Citybased organisations use their space more efficiently than smaller ones and that some 30% of organisations believe that they would require less space per employee in five years time. The digital divide between large and smaller City firms has diminished since the 2002 survey. Discusses the impact of e-business, teleworking and wireless technology on these organisations and highlights the importance of business continuity management in dealing with disasters in the City. Predicts a trend towards the separation of front and back office operations and the downsizing of back office operations with consequences for real estate needs. View the report at www.cem.ac.uk.