Independent redress system
Series: Estate Agent ; October 2004, 7(1)Publication details: 2004Subject(s): Summary: Following a six-month internal consultation, the National Association of Estate Agents has decided to set up an independent redress system. This will allow anyone who has a valid complaint concerning a member agent to potentially receive financial compensation. The NAEA's current disciplinary system deals with the cause of any complaints by heavily fining or expelling members and under the new system they will now also be able to deal with the effect of the complaint by potentially compensating the complainant. Visit http://www.naea.co.uk for more information.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| News article | London News article | WB4040-14 (Browse shelf(Opens below)) | 1 | Available | 127779-1001 |
Following a six-month internal consultation, the National Association of Estate Agents has decided to set up an independent redress system. This will allow anyone who has a valid complaint concerning a member agent to potentially receive financial compensation. The NAEA's current disciplinary system deals with the cause of any complaints by heavily fining or expelling members and under the new system they will now also be able to deal with the effect of the complaint by potentially compensating the complainant. Visit http://www.naea.co.uk for more information.