Arbitration mandatory in complaints procedure
Language: English Series: CSM (Chartered Surveyor Monthly) ; July/August 1998, 9(1)Publication details: 1998Subject(s): Summary: On 1 September 1998 the final stage of the new RICS complaints handling procedure will come into force. Arbitration will be compulsory for members when a complaint has not been resolved within the firm and the client chooses arbitration as an alternative to the courts. (Details of the scheme and a leaflet "Notifying claims and circumstances that might lead to a claim" are available for RICS standards and practice department on 0171 334 3879.)| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| News article | London News article | WB3428-01 (Browse shelf(Opens below)) | 1 | Available | 87598-1001 |
On 1 September 1998 the final stage of the new RICS complaints handling procedure will come into force. Arbitration will be compulsory for members when a complaint has not been resolved within the firm and the client chooses arbitration as an alternative to the courts. (Details of the scheme and a leaflet "Notifying claims and circumstances that might lead to a claim" are available for RICS standards and practice department on 0171 334 3879.)