Collection of articles on Arm's Length Management, which three years ago was a neglected theory and today is a central plank of government housing policy embracing 350 000 homes. "Where do we go from here?" defines and looks at the future of arm's length management companies (ALMOs). "Just do it" describes the new spirit of can-do, which has accompanied Oldham's setting up of its ALMO. "Beginners guide" reports on the learning partnership between Colchester, whose tenants have just voted in favour of an ALMO and Westminster, whose City West Homes has managed 20 000 homes successfully since April 2002. "The ones they leave behind" investigates what happened to Cheltenham's housing department after it moved its landlord services to an ALMO. "Reach out" looks at a tenancy support team set up by Derby. "Long arm of the law" warns against under-estimating the legal issues involved with setting up an ALMO. Incluces notes on drawing up a service level agreement and a handbook of working arrangements.