APA
Back K., Back K., . (1982). Assertiveness at work: a practical guide to handling awkward situations. London: McGraw-Hill Book Company.
Chicago
Back Ken, Back Kate, . 1982. Assertiveness at work: a practical guide to handling awkward situations. London: McGraw-Hill Book Company.
Harvard
Back K., Back K., . (1982). Assertiveness at work: a practical guide to handling awkward situations. London: McGraw-Hill Book Company.
MLA
Back Ken, Back Kate, . Assertiveness at work: a practical guide to handling awkward situations. London: McGraw-Hill Book Company. 1982.