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Estate agency market in England and Wales [electronic resource]

Estate agency market in England and Wales [electronic resource] - [S.l.] OFT 2004

This market study examines how well the residential estate agency market is working for consumers and makes recommendations to address problem areas. Looks at competition in the market, levels of customer satisfaction, and the effectiveness of relevant legislation in tackling misconduct and unfit agents.

Subjects--Topical Terms:
ESTATE AGENTS
CUSTOMER SATISFACTION
RESIDENTIAL ESTATE AGENCY
ESTATE AGENTS ACT 1979

LC Class. No.: 333.33

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