Quality improvement techniques in construction
McCabe, Steven
Quality improvement techniques in construction - Harlow Longman 1998 - x, 230p. 24cm.
What is quality management? The historical development of quality management The gurus of quality management The use of quality assurance The importance of quality managers From quality assurance to Total Quality Management (TQM): achieving a change in culture The importance of people Leadership for TQM Using quality improvement techniques Other ways to achieve improvement Looking to the future: is there life after TQM Quality management in the construction industry: practical applications The journey to TQM: contractors' experiences
Aimed at students of the built environment, this book explains the techniques of quality management and looks at their application in the construction industry. References.
0582307767
QUALITY MANAGEMENT
CONSTRUCTION INDUSTRY
QUALITY ASSURANCE
ISO 9000
TOTAL QUALITY MANAGEMENT
690.3
Quality improvement techniques in construction - Harlow Longman 1998 - x, 230p. 24cm.
What is quality management? The historical development of quality management The gurus of quality management The use of quality assurance The importance of quality managers From quality assurance to Total Quality Management (TQM): achieving a change in culture The importance of people Leadership for TQM Using quality improvement techniques Other ways to achieve improvement Looking to the future: is there life after TQM Quality management in the construction industry: practical applications The journey to TQM: contractors' experiences
Aimed at students of the built environment, this book explains the techniques of quality management and looks at their application in the construction industry. References.
0582307767
QUALITY MANAGEMENT
CONSTRUCTION INDUSTRY
QUALITY ASSURANCE
ISO 9000
TOTAL QUALITY MANAGEMENT
690.3