A handbook of management and leadership a guide to managing results

Armstrong, Michael

A handbook of management and leadership a guide to managing results - London Kogan Page 2005 - x, 242p. ill. 25cm.

Describes management theories and best practice. Covers roles, leadership and strategic management. Provides guidance on delivering change and enhancing customer relations. Promotes continuous improvement and quality management.

0749443448


International

658.4 $2 18