Improve your communication skills

Barker, Alan

Improve your communication skills - 2nd ed. - London Kogan Page 2006 - vi, 145p. ill. 22cm.

The process of communication -- How conversations work -- Seven ways to improve your conversations -- The skills of enquiry -- The skills of persuasion -- Interviews: holding a formal conversation -- Making a presentation -- Putting it in writing

Offers advice to those looking to improve their communication skills; demonstrating how to: improve conversations; build rapport; give effective presentations and other skills. Advises on verbal, vocal and visual communications.

Advanced

9780749448226


International

658.45 $2 18