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Customer services

Customer services - 1995 - Building 260(7902) 28 July 1995, 26-30(5) .

A poll of clients` opinions of the Latham report, presented through bar and pie charts. Also a report on a "Building" conference assessing the progress of the implementation of the report`s recommendations.

Subjects--Topical Terms:
AWARENESS
CLIENTS
LATHAM REFORMS

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