TQ: for better or for worse?
Fitzgerald, N.
TQ: for better or for worse? - 1993 - Accountants Magazine 97 (1040) March 1993, 22-26(5) .
Asks how well the idea of quality in business is understood, even as more and more organisations claim to be doing something. The answer is, not a lot , with potentially disastrous results.
BS 5750
QUALITY ASSURANCE
QUALITY MANAGEMENT
TOTAL QUALITY MANAGEMENT
TOTAL QUALITY MANAGEMENT
TQ: for better or for worse? - 1993 - Accountants Magazine 97 (1040) March 1993, 22-26(5) .
Asks how well the idea of quality in business is understood, even as more and more organisations claim to be doing something. The answer is, not a lot , with potentially disastrous results.
BS 5750
QUALITY ASSURANCE
QUALITY MANAGEMENT
TOTAL QUALITY MANAGEMENT
TOTAL QUALITY MANAGEMENT