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Creating a foundation for excellence

Creating a foundation for excellence - 1997 - Facilities Management 4(6) August 1997, 8-10(3) .

Reports on challenges that face organisations as they push towards streamlining, re-engineering and partnership with service providers. Considers facilities management and identifies a working plan for implementing quality and customer service activities.

Subjects--Topical Terms:
CUSTOMER SERVICE
FACILITIES MANAGEMENT
PARTNERING
PROCESS RE-ENGINEERING
QUALITY
STREAMLINING

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