Costs and benefits of achieving business excellence in construction organisations
Gunning, J.G.
Costs and benefits of achieving business excellence in construction organisations - 1997 - Journal of Financial Management of Property and Construction 2(1) March 1997, 45-58(13) .
Examines the process of Total Quality Management (TQM) and discusses how and where it can be applied to the construction process. The paper also looks at a range of measures of quality including benchmarking and self-assessment. References.
BENCHMARKING
BUSINESS EXCELLENCE
CONSTRUCTION COMPANIES
COST BENEFIT ANALYSIS
QUALITY ASSURANCE
TOTAL QUALITY MANAGEMENT
TOTAL QUALITY MANAGEMENT
Costs and benefits of achieving business excellence in construction organisations - 1997 - Journal of Financial Management of Property and Construction 2(1) March 1997, 45-58(13) .
Examines the process of Total Quality Management (TQM) and discusses how and where it can be applied to the construction process. The paper also looks at a range of measures of quality including benchmarking and self-assessment. References.
BENCHMARKING
BUSINESS EXCELLENCE
CONSTRUCTION COMPANIES
COST BENEFIT ANALYSIS
QUALITY ASSURANCE
TOTAL QUALITY MANAGEMENT
TOTAL QUALITY MANAGEMENT