Why are Design & Build clients unhappy?

Preece, C.

Why are Design & Build clients unhappy? - 1997 - Construction management 3(7) September 1997, 24-25(2) .

The authors` discuss preliminary findings from their research into D&B client satisfaction levels. Initial results show that clients feel that a lot is lacking from their relationship with contractors.


CLIENT NEEDS
CLIENT SATISFACTION
CONTRACTORS
D&B
DESIGN AND BUILD
RESEARCH
SUBCONTRACTORS