Client service and marketing

Kennie, T.

Client service and marketing - 1998 - TEN Magazine (11) April 1998, 8(3) .

One of a series of articles on practice management. Looks at how to measure the success of client service and marketing of the practice, how to obtain feedback on client service and how to development a client service strategy.


CLIENT SERVICE STRATEGY
CUSTOMER CARE
FEEDBACK
MARKETING
PRACTICE MANAGEMENT