Outsourcing with service level agreements: the legal perspective
Graham, R.
Outsourcing with service level agreements: the legal perspective - 1998 - Facilities Management 6(1) October 1998, 20-21(2) .
Examines the legal perspective of service level agreements when used with external suppliers. Covers their structure within the outsourcing contract, when to consider them, who should write them, what they should contain, and managing changes mid contract.
CHANGE MANAGEMENT
CONTRACT CONDITIONS
OUTSOURCING
SERVICE LEVEL AGREEMENTS
Outsourcing with service level agreements: the legal perspective - 1998 - Facilities Management 6(1) October 1998, 20-21(2) .
Examines the legal perspective of service level agreements when used with external suppliers. Covers their structure within the outsourcing contract, when to consider them, who should write them, what they should contain, and managing changes mid contract.
CHANGE MANAGEMENT
CONTRACT CONDITIONS
OUTSOURCING
SERVICE LEVEL AGREEMENTS