Call centres call the shots
Call centres call the shots
- 1998
- Herald 20 November 1998, 27(1) .
The managing director of Standard Life Bank has claimed that traditional banks and building socities will not be able to compete with telephone-based financial service providers in the long term.
BANKS
BUILDING SOCIETIES
CALL CENTRES
TELEPHONE BANKING
The managing director of Standard Life Bank has claimed that traditional banks and building socities will not be able to compete with telephone-based financial service providers in the long term.
BANKS
BUILDING SOCIETIES
CALL CENTRES
TELEPHONE BANKING