Happy talk from the NAEA

Happy talk from the NAEA - 1999 - Property Week 64(15) 16 April 1999, 19(1) .

The National Association of Estate Agents has published standards called Winning and keeping the customer which it hopes will improve the service offered to clients. Published in association with the Residential Estate Agency Training and Education Association.


CONSUMER CONFIDENCE
ESTATE AGENTS
PROPERTY-RESIDENTIAL PROPERTY-ACQUISITION AND DISPOSAL OF RESIDENTIAL PROPERTY
NATIONAL ASSOCIATION OF ESTATE AGENTS
STANDARDS