Call centres under threat from net.
Call centres under threat from net.
- 1999
- Independent 26 July 1999, 17 Western Mail 29 July 1999, 14(2) .
Considers the increasing numbers of sales made through the Internet and digital television, which could threaten jobs in telephone call centres.
INTERNET
ELECTRONIC COMMERCE
CALL CENTRES
Considers the increasing numbers of sales made through the Internet and digital television, which could threaten jobs in telephone call centres.
INTERNET
ELECTRONIC COMMERCE
CALL CENTRES