Call centres flourish.
Call centres flourish.
- 1999
- Financial Times 21 September 1999, 38(2) .
Looks at the increasing popularity of call centres, with approximately 350,000 operators across the country. Their success has not been reduced by the growing use of the internet, but does suggest that online transactions will take over from conventional call centres. Figures.
CALL CENTRES
Looks at the increasing popularity of call centres, with approximately 350,000 operators across the country. Their success has not been reduced by the growing use of the internet, but does suggest that online transactions will take over from conventional call centres. Figures.
CALL CENTRES