Missing the mark

Hamson, L.

Missing the mark - 2000 - Property Week 65(25) 23 June 2000, 62-63(2) .

Warns that surveying firms with lax management practices will suffer when the existing ISO9001:1994 standard is replaced in November, by the new international benchmark ISO9001:2000. The emphasis of the new standard is a more strategic approach to management practices, a first time call on firms to streamline their international procedures, and a greater focus on client expectations.


QUALITY ASSURANCE
ISO9001
ISO STANDARDS
BENCHMARKING
INTERNATIONAL STANDARDS
MANAGEMENT PRACTICES