Defects in newly built homes
Defects in newly built homes
- 2000
- Financial Times 19 October 2000, 4 (1) .
The first nationwide customer satisfaction survey, carried out by MORI for the DETR and the Housing Forum, has revealed that four out of five housebuyers found defects in their new homes. Overall 87% were satisfied with their purchase but only 70% were happy with the service provided by the builder. Table.
SURVEYS
HOUSE BUILDING INDUSTRY
HOUSING DEFECTS
SATISFACTION
HOMEBUYERS
NEW HOMES
PUBLIC OPINION
The first nationwide customer satisfaction survey, carried out by MORI for the DETR and the Housing Forum, has revealed that four out of five housebuyers found defects in their new homes. Overall 87% were satisfied with their purchase but only 70% were happy with the service provided by the builder. Table.
SURVEYS
HOUSE BUILDING INDUSTRY
HOUSING DEFECTS
SATISFACTION
HOMEBUYERS
NEW HOMES
PUBLIC OPINION