Systematic surveyors

Hamson, L.

Systematic surveyors - 2000 - Property Week 65(35) 6 October 2000, 70-71(2) .

Many surveyors are installing customer relationship management systems (CRMs) to keep track of client information. Looks at users' views of CRMs, what value they add, their potential, and deterrents to installing a system. Suggests they could give companies the edge needed to succeed in the industry.


CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS
CLIENT RELATIONS
BUSINESS OPPORTUNITIES
CUSTOMER INTELLIGENCE
KNOWLEDGE MANAGEMENT