Confidence in call centres

Confidence in call centres - 2000 - Western Mail 11 December 2000, 14(1) .

According to a PricewaterhouseCoopers report, almost 70% of call centre operators in Wales expect their businesses to grow. Findings suggest that Wales is strong on several call centre location factors, such as low property costs.


CALL CENTRES
WALES
LOCATION FACTORS
GROWTH
PRICEWATERHOUSECOOPERS