Processes, maps and protocols : understanding the shape of the construction process

Winch, G.

Processes, maps and protocols : understanding the shape of the construction process - 2001 - Construction Management and Economics 19(5) September 2001, 519-531(23) .

Case study and empirical exploration of the use of process maps and process protocols and management tools for understanding how value is delivered for a client with a large programme of retail development projects. Tables, diagrams, references.


BENCHMARKING
KEY PERFORMANCE INDICATORS
PROCESS MAPPING
PROCESS PROTOCOLS
PROPERTY DEVELOPMENT
RETAIL PROPERTY
VALUE