Outsourcing: What does it take to be a top-notch service provider?

Rollins-Hinkle, B.

Outsourcing: What does it take to be a top-notch service provider? - 2001 - Journal of Corporate Real Estate 3(4) September 2001, 370-380(11) .

Outsourcing has become a mainstream management practice in recent years. Considers what it takes to become a leader in providing value added services as an outsourced real estate professional. Also looks at why companies are using outsourced firms for functions they have traditionally handled in-house.


OUTSOURCING
VALUE-ADDED SERVICES
PROCESS ENGINEERING
SERVICE PROVIDERS
FACILITIES MANAGEMENT