A process approach in measuring quality costs of construction projects : model development

Aoieong, R.T.

A process approach in measuring quality costs of construction projects : model development - 2002 - Construction Management and Economics (20) March 2002, 179-192(14) .

Argues that one of the most effective tools for evaluating the success of a quality management programme is the measurement of quality costs. The paper explains how a simple methodology can be used to measure quality costs in construction projects. Proposes


QUALITY MANAGEMENT
QUALITY COSTS
PROCESS COST MODEL
TOTAL QUALITY MANAGEMENT
CONSTRUCTION INDUSTRY
CONSTRUCTION PROJECTS