Let me explain...

Smit, J

Let me explain... - 2002 - Building 267(8241) 12 July 2002, 44-45(2) .

Argues that housebuilders themselves are to blame for the numbers of complaints and lack of public confidence and that all that is required is improved communication and customer service to change the public's perception.


HOUSE BUILDING
HOUSE BUILDERS
CUSTOMER SATISFACTION
CUSTOMER CARE