A conceptual framework to measure facilities management performance
Amaratunga, D.
A conceptual framework to measure facilities management performance - 2003 - Property Management 21(2) 2003, 171-189(19) .
Considers the use by facilities managers of a wide range of techniques to assess performance, such as traditional financial accounting measures and managerial behaviour indicators. Suggests the use of a conceptual framework which takes in the advantages and drawbacks of current performance measurement systems. Diagrams and references.
PERFORMANCE MEASUREMENT
MANAGEMENT STRATEGIES
A conceptual framework to measure facilities management performance - 2003 - Property Management 21(2) 2003, 171-189(19) .
Considers the use by facilities managers of a wide range of techniques to assess performance, such as traditional financial accounting measures and managerial behaviour indicators. Suggests the use of a conceptual framework which takes in the advantages and drawbacks of current performance measurement systems. Diagrams and references.
PERFORMANCE MEASUREMENT
MANAGEMENT STRATEGIES