They're still not happy
They're still not happy
- 2004
- HouseBuilder 63(2)March 2004, 20-22(3) .
Reports on the results of the third "Housing Forum national customer satisfaction survey" on private sector house builders, sponsored by the DTI and ODPM and conducted by MORI. The survey reveals that new homebuyers are less happy than they were two years ago despite the efforts of the industry. Tables listing evaluations of 37 house builders and details of the questions on the quality of home and the service from the house builder.
CUSTOMER SATISFACTION
CUSTOMER SERVICE
BUILDING QUALITY
HOUSE BUILDERS
PRIVATE SECTOR
Reports on the results of the third "Housing Forum national customer satisfaction survey" on private sector house builders, sponsored by the DTI and ODPM and conducted by MORI. The survey reveals that new homebuyers are less happy than they were two years ago despite the efforts of the industry. Tables listing evaluations of 37 house builders and details of the questions on the quality of home and the service from the house builder.
CUSTOMER SATISFACTION
CUSTOMER SERVICE
BUILDING QUALITY
HOUSE BUILDERS
PRIVATE SECTOR