Break points

Morgan, Phil

Break points - 2005 - Inside Housing 22(24) 17 June 2005, 51-52(2) .

Provides advice on how disputes between tenant groups and landlords can be prevented and looks at the new methodology developed by the Tenant Participation Advisory Service (TPAS) for use in disputes either as a self-help tool or as part of a consultancy project. TPAS proposes setting up a round table meeting of all concerned parties, defining the relationships between the parties, creating a good tenant participation strategy, making sure tenant groups are truly representative, increasing tenant involvement and establishing behaviour boundaries. Provides an example of TPAS rebuilding trust between a local authority landlord and tenant groups. The report and toolkit are freely available from TPAS.