Evidence of systematic approaches to innovation in facilities management
Cardellino, Paula
Evidence of systematic approaches to innovation in facilities management - 2006 - Journal of Facilities Management 4(3) 2006, 150-166(17) .
Examines the nature of service innovation in the Facilities Management (FM) context. Describes UK case studies of 11 innovations in different FM organisations carried out by in-depth interviews regarding their identification, screening, commitment of resources and implementation. Findings suggest that service innovation is highly active in the UK FM sector, but the process rarely follows a common formalized path, and there is a role for research and innovation teams and a less risk averse approach. [Taken from journal abstract].
United Kingdom--
Evidence of systematic approaches to innovation in facilities management - 2006 - Journal of Facilities Management 4(3) 2006, 150-166(17) .
Examines the nature of service innovation in the Facilities Management (FM) context. Describes UK case studies of 11 innovations in different FM organisations carried out by in-depth interviews regarding their identification, screening, commitment of resources and implementation. Findings suggest that service innovation is highly active in the UK FM sector, but the process rarely follows a common formalized path, and there is a role for research and innovation teams and a less risk averse approach. [Taken from journal abstract].
United Kingdom--