The fee tendering and service quality issue revisited
Hoxley, Michael
The fee tendering and service quality issue revisited - 2007 - Property Management 25(2) 2007, 180-192(13) .
Discusses the link between competitive fee tendering and clients? perceptions of quality in the UK property industry. Reports a casual relationship between service quality and the method of appointment of the professional. Reports that fee tendering has declined in popularity, while direct appointment has increased.
United Kingdom--
The fee tendering and service quality issue revisited - 2007 - Property Management 25(2) 2007, 180-192(13) .
Discusses the link between competitive fee tendering and clients? perceptions of quality in the UK property industry. Reports a casual relationship between service quality and the method of appointment of the professional. Reports that fee tendering has declined in popularity, while direct appointment has increased.
United Kingdom--