Employees want more satisfaction

Penny, Emma

Employees want more satisfaction - 2007 - Contract Journal 439(6630) 20 June 2007, 8-9(2) .

Presents a summary of Construction Excellence's Key Performance Indicators (KPIs) of the UK construction industry for the last year. Compares performance with 2005 and 2006 KPIs. The results are mixed. Project time predictability, zero accident incidence and staff turnover have improved. However there are falls in areas relating to client satisfaction. The advent of partnering and frameworks may have contributed to the rise in predictability.


United Kingdom--