Managing to "keep" factors of office tenants to raise satisfaction and loyalty
Appel-Meulenbroek, Rianne
Managing to "keep" factors of office tenants to raise satisfaction and loyalty - 2008 - Property Management 26(1) 2008, 43-55(13) .
Explores the effect of office (location and building) "keep", push and pull factors on satisfaction and tenant loyalty. Finds that retaining tenants demands more than simply value for money. The keep factors are mainly functional; push and pull mainly technical, but they can only raise satisfaction to a certain level.
Europe
Managing to "keep" factors of office tenants to raise satisfaction and loyalty - 2008 - Property Management 26(1) 2008, 43-55(13) .
Explores the effect of office (location and building) "keep", push and pull factors on satisfaction and tenant loyalty. Finds that retaining tenants demands more than simply value for money. The keep factors are mainly functional; push and pull mainly technical, but they can only raise satisfaction to a certain level.
Europe