Total quality in construction projects: achieving profitability with customer satisfaction.
Hellard, Ron Baden
Total quality in construction projects: achieving profitability with customer satisfaction. - London Thomas Telford 1993 - xii,188p. ; 24cm.
Shows how the principles and philosophy of total quality management can be applied to the construction industry and construction projects and looks at the role of auditing in the process.
0727719513
BUILDING INDUSTRY
BUILDING PROJECTS
MANAGEMENT-PROJECT MANAGEMENT
QUALITY ASSURANCE
TOTAL QUALITY MANAGEMENT
690.3
Total quality in construction projects: achieving profitability with customer satisfaction. - London Thomas Telford 1993 - xii,188p. ; 24cm.
Shows how the principles and philosophy of total quality management can be applied to the construction industry and construction projects and looks at the role of auditing in the process.
0727719513
BUILDING INDUSTRY
BUILDING PROJECTS
MANAGEMENT-PROJECT MANAGEMENT
QUALITY ASSURANCE
TOTAL QUALITY MANAGEMENT
690.3