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Strategic issues for chartered surveyors ... competing on service quality

Strategic issues for chartered surveyors ... competing on service quality - London Touche Ross 1991 - 12 leaves ; 30cm. - Touche Ross Strategic Issues for Chartered Surveyors Bulletin 4 .

Series previously published by Spicers Consulting Group .

Subjects--Topical Terms:
ABOUT RICS-RICS MEMBERS
COMPETITION
CUSTOMER RELATIONSHIP MANAGEMENT
CUSTOMER SERVICE
QUALITY ASSURANCE

LC Class. No.: 658.812

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