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Total quality management: the key to business improvement.

Total quality management: the key to business improvement. - London Chapman & Hall 1991 - x,182p. ; 24cm. - PERA International Executive Briefing .

Defines Total Quality Management (TQM) as a management philosophy that strives to make the best use of all available resources and opportunities. Discusses the concepts of TQM and their application to businesses.

ISBN: 0412357305

Subjects--Topical Terms:
MANAGEMENT
TOTAL QUALITY MANAGEMENT

LC Class. No.: 658.4

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