Total quality management in construction.

Baxendale, A.T.

Total quality management in construction. - Ascot Chartered Institute of Building 1997 - 8p. ; 30cm. - Construction Papers 71 .

Examines the utilisation and problems experienced through the introduction of Total Quality Management, highlighting the areas in need of improvement. Additionally, this study provides an indication of how relevant the guidance in ISO 9000 (BS 7850) has been to those adopting TQM.


CONSTRUCTION INDUSTRY
ISO 9000
TOTAL QUALITY MANAGEMENT
TOTAL QUALITY MANAGEMENT

690.3