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The human dimension of quality.

Thomas, Brian

The human dimension of quality. - McGraw-Hill Publishing Company 1994 - xxiv,259p. ; 24cm.

Examines the implementation of total quality management, emphasising personnel rather than technical or procedural aspects.

ISBN: 0077090519

Subjects--Topical Terms:
PERSONNEL MANAGEMENT
QUALITY
TOTAL QUALITY MANAGEMENT

LC Class. No.: 658.562

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