Business process improvement: the breakthrough strategy for total quality, productivity and competitiveness.
Harrington, H. James
Business process improvement: the breakthrough strategy for total quality, productivity and competitiveness. - New York McGraw-Hill Publishing Company 1991 - xiii,274p. ; 23cm.
Sponsored by the American Society for Quality Control.
0070267685
BENCHMARKING
BUSINESS PROCESS IMPROVEMENT
QUALITY CONTROL
TOTAL QUALITY MANAGEMENT
658.562
Business process improvement: the breakthrough strategy for total quality, productivity and competitiveness. - New York McGraw-Hill Publishing Company 1991 - xiii,274p. ; 23cm.
Sponsored by the American Society for Quality Control.
0070267685
BENCHMARKING
BUSINESS PROCESS IMPROVEMENT
QUALITY CONTROL
TOTAL QUALITY MANAGEMENT
658.562