Quality in customer service : perception is the key
Foster, A.
Quality in customer service : perception is the key - 1996 - CSM (Chartered Surveyor Monthly) 5(8) May 1996, 33(1) .
Discusses how customer service techniques can be applied to surveying firms.
ABOUT RICS-RICS MEMBERS
CUSTOMER SERVICE
SURVEYING FIRMS
Quality in customer service : perception is the key - 1996 - CSM (Chartered Surveyor Monthly) 5(8) May 1996, 33(1) .
Discusses how customer service techniques can be applied to surveying firms.
ABOUT RICS-RICS MEMBERS
CUSTOMER SERVICE
SURVEYING FIRMS