Surveyor Ombudsman Scheme (Record no. 104263)

MARC details
000 -LEADER
fixed length control field 01223cam a2200217 4500
001 - CONTROL NUMBER
control field ##L129681
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 050510n2005 000 0 eng u
035 ## - SYSTEM CONTROL NUMBER
System control number (Sirsi) u129681
041 #0 - LANGUAGE CODE
Language code of text/sound track or separate title eng
050 04 - LIBRARY OF CONGRESS CALL NUMBER
Classification number 333.0062 $2 18
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Smith, Ian
245 00 - TITLE STATEMENT
Title Surveyor Ombudsman Scheme
Remainder of title first annual report 30 January 2004-29 January 2005
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Stirling
Name of publisher, distributor, etc. Surveyor Ombudsman Scheme
Date of publication, distribution, etc. 2005
300 ## - PHYSICAL DESCRIPTION
Extent 20p.
Dimensions 30cm.
505 #1 - FORMATTED CONTENTS NOTE
Formatted contents note Summary of findings -- Complaints received -- Cases investigated -- Case summaries -- Recommendations to firms -- Recommendations to RICS -- Communication -- Beyond the pilot
520 ## - SUMMARY, ETC.
Summary, etc. Reports on the progress of the Surveyor Ombudsman Scheme, launched in January 2004 and piloted in Scotland. The aim of the scheme was to provide an independent, impartial and free service to consumers across Scotland to help them resolve any complaints they may have with a RICS member.
590 ## - LOCAL NOTE (RLIN)
Local note IKA210605
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element MANAGEMENT-BUSINESS MANAGEMENT-CUSTOMER RELATIONSHIP MANAGEMENT-COMPLAINTS HANDLING-SURVEYORS' OMBUDSMAN SCHEME
856 41 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://www.rics.org/site/scripts/download_info.aspx?downloadID=1022">https://www.rics.org/site/scripts/download_info.aspx?downloadID=1022</a>
Public note View the item free of charge at www.rics.org...
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Suppress in OPAC 0
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Dewey Decimal Classification     London London Pamphlets 20/06/2006   P333.0062 SMI 129681-6001 06/08/2019 1 06/08/2019 Book
    Dewey Decimal Classification     Virtual Virtual Online 10/05/2005   ONLINE PUBLICATION 129681-2001 06/08/2019 1 06/08/2019 Book