Dispute resolution toolkit (Record no. 108732)

MARC details
000 -LEADER
fixed length control field 02052cad a22002295a 4500
001 - CONTROL NUMBER
control field L145232
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 080917s2008 xxkado f s f000 0 eng d
035 ## - SYSTEM CONTROL NUMBER
System control number (Sirsi) u145232
041 0# - LANGUAGE CODE
Language code of text/sound track or separate title eng
050 04 - LIBRARY OF CONGRESS CALL NUMBER
Classification number 347.4107 $2 18
110 2# - MAIN ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element United Kingdom
Subordinate unit Housing Corporation
9 (RLIN) 5568
245 00 - TITLE STATEMENT
Title Dispute resolution toolkit
Remainder of title a toolkit for resident groups and housing associations (or housing association landlords)
Medium [electronic resource]
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London
Name of publisher, distributor, etc. Housing Corporation
Date of publication, distribution, etc. 2008
505 2# - FORMATTED CONTENTS NOTE
Formatted contents note Background, why resolving disputes is so important -- Introduction to dispute resolution -- Preventing disputes, how to stop disputes before they start! -- Lessons learned -- Potential issues arising from the case studies -- What makes good practice? -- Toolkit for preventing disputes -- Tools to help assess 'where you are' -- Tools to help avoid dispute -- Tools to help make decisions -- Tools to help gather your thoughts -- Descending into conflict, the downside of disputes! -- Resolving disputes, or how to move things forward when they get stuck -- Toolkit for managing disruptive disputes -- Conclusion, prevention is better than cure
520 ## - SUMMARY, ETC.
Summary, etc. Item has been written as a resource for anyone who has to deal with disuptes in social housing, whether as a party in a dispute, or as a mediator. Making use of various case studies and model situations, it provides a step by step guide to resolving disuputes and the tensions that will inevitably arise between landlords and tenants in this sector. Provides convenient checklists for tracking the course of disputes and the steps to consider and advocates compromise and counselling above litigation.
521 ## - TARGET AUDIENCE NOTE
Target audience note Advanced
590 ## - LOCAL NOTE (RLIN)
Local note KA
651 #4 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME
Geographic name England and Wales
Chronological subdivision 1543-
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element MANAGEMENT-DISPUTE AVOIDANCE, MANAGEMENT AND RESOLUTION-DISPUTE MANAGEMENT AND RESOLUTION-ALTERNATIVE DISPUTE RESOLUTION
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://www.housingcorp.gov.uk/server/show/ConWebDoc.14969/changeNav/440">https://www.housingcorp.gov.uk/server/show/ConWebDoc.14969/changeNav/440</a>
Public note View the item free of charge online at www.housingcorp.gov.uk...
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Suppress in OPAC 0
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Dewey Decimal Classification     Virtual Virtual Online 17/09/2008   ONLINE PUBLICATION 145232-1001 06/08/2019 1 06/08/2019 Book