Western goverment concerns over the globalisation of BPO are shortsighted. (Record no. 73786)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01244cam a2200229 4500 |
| 001 - CONTROL NUMBER | |
| control field | WB3943-03 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 031113n2003 000 0 eng u |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (Sirsi) u124311 |
| 245 ## - TITLE STATEMENT | |
| Title | Western goverment concerns over the globalisation of BPO are shortsighted. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2003 |
| 490 ## - SERIES STATEMENT | |
| Series statement | DTZ Press Release |
| Volume/sequential designation | 10 November 2003 (2) |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | DTZ claim that governments are misguided in there concerns about Business Process Outsourcing (BPO). According to DTZ this is not a new trend, and follows on from the outsourcing of IT and the emergence of call centres in the 1980s. Whilst the use of call centres to decentralise central service sector posts to regional areas has been perceived in a positive light, moving posts abroad has been met with concern. The BPO market is valued at US$140b, which has increased by 30% since 2000. According to DTZ this figure is expected to rise to US$230 by 2005. A full copy of the press release can be read at http://www.dtz.com/ |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | WB |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | OFFICES |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | OUTSOURCING |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | GLOBALISATION |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | BUSINESS PROCESS OUTSOURCING |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | RELOCATION |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | CORPORATE FUNCTIONS |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | PROPERTY-COMMERCIAL PROPERTY |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Suppress in OPAC | 0 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | London | London | News article | 13/11/2003 | WB3943-03 | 124311-1001 | 06/08/2019 | 1 | 06/08/2019 | News article |