Western goverment concerns over the globalisation of BPO are shortsighted. (Record no. 73786)

MARC details
000 -LEADER
fixed length control field 01244cam a2200229 4500
001 - CONTROL NUMBER
control field WB3943-03
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 031113n2003 000 0 eng u
035 ## - SYSTEM CONTROL NUMBER
System control number (Sirsi) u124311
245 ## - TITLE STATEMENT
Title Western goverment concerns over the globalisation of BPO are shortsighted.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2003
490 ## - SERIES STATEMENT
Series statement DTZ Press Release
Volume/sequential designation 10 November 2003 (2)
520 ## - SUMMARY, ETC.
Summary, etc. DTZ claim that governments are misguided in there concerns about Business Process Outsourcing (BPO). According to DTZ this is not a new trend, and follows on from the outsourcing of IT and the emergence of call centres in the 1980s. Whilst the use of call centres to decentralise central service sector posts to regional areas has been perceived in a positive light, moving posts abroad has been met with concern. The BPO market is valued at US$140b, which has increased by 30% since 2000. According to DTZ this figure is expected to rise to US$230 by 2005. A full copy of the press release can be read at http://www.dtz.com/
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Local note WB
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element OFFICES
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Topical term or geographic name entry element OUTSOURCING
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Topical term or geographic name entry element GLOBALISATION
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element BUSINESS PROCESS OUTSOURCING
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Topical term or geographic name entry element RELOCATION
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Topical term or geographic name entry element CORPORATE FUNCTIONS
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Topical term or geographic name as entry element PROPERTY-COMMERCIAL PROPERTY
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    Dewey Decimal Classification     London London News article 13/11/2003   WB3943-03 124311-1001 06/08/2019 1 06/08/2019 News article