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Essentials of TQM

By: Series: Smart Management GuidesPublication details: Aldershot Gower 1996Description: vii,131p. 22cmISBN:
  • 0566078295
Subject(s): LOC classification:
  • 658.4102
Summary: An introduction to the key concepts, ideas and techniques behind Total Quality Management.

An introduction to the key concepts, ideas and techniques behind Total Quality Management.