Housing Corporation good practice guide for RSLs addressing the performance of their DLOs
Language: English Publication details: London Housing Corporation 2003Subject(s): LOC classification:- 352.5
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Book | Virtual Online | ONLINE PUBLICATION (Browse shelf(Opens below)) | 1 | Available | 122134-1001 |
A good practice guide aiming to give registered social landlords (RSLs) a methodology they can use to review and benchmark the performance of their direct labour organisations. Arranged in 10 sections the guide outlines a high level diagnostic, overall objectives of the repairs service, the strategic approach of the DLO, reporting procedures, work planning and systems, human resource management and presents management information. View at www.housingcorplibrary.org.uk.