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Management a total quality perspective

By: Contributor(s): Language: English Publication details: Cincinnati South-Western College Publishing 1995Description: xl, 760p. 27cmISBN:
  • 0538843446
Subject(s): LOC classification:
  • 658.562
Summary: This American text integrates total quality management themes into current management theory and practice. Part one introduces the theory and practice of management. Part two deals with strategic management issues. Part three looks at organisational structure and culture, and human resources management. Part four examines leadership, motivation, communication, teambuilding and organisational change. Part five concludes with methods for control and improvement. Includes case studies, references and a glossary.

This American text integrates total quality management themes into current management theory and practice. Part one introduces the theory and practice of management. Part two deals with strategic management issues. Part three looks at organisational structure and culture, and human resources management. Part four examines leadership, motivation, communication, teambuilding and organisational change. Part five concludes with methods for control and improvement. Includes case studies, references and a glossary.